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Quality management for organizational excellence : introduction to total quality /

Goetsch, David L. ,

Quality management for organizational excellence : introduction to total quality / David L. Goetsch, Stanley B. Davis. - 7th ed. - xii, 456 pages : illustrations ; 27 cm.

ISBN: 9780132870979 0132870975

Subjects--Topical Terms:
Total quality management.

LC Class. No.: HD62.15 / .G634 2013

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