Root cause analysis : improving performance for bottom-line results /

Latino, Robert J. ,

Root cause analysis : improving performance for bottom-line results / Robert J. Latino, Kenneth C. Latino, Mark A. Latino. - 4th ed. - xxiv, 255 pages : illustrations ; 25 cm.

9781439850923 1439850925


Quality control --Data processing.
Industrial accidents --Investigation.
Critical incident technique.

TS156 / .L37 2011

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