Business performance measurement : theory and practice /
Business performance measurement : theory and practice /
edited by Andy Neely.
- xiii, 366 pages : illustrations ; 26 cm.
052180342X
Organizational effectiveness --Measurement.
Performance --Measurement.
Total quality management.
HD58.9 / .B87 2002
052180342X
Organizational effectiveness --Measurement.
Performance --Measurement.
Total quality management.
HD58.9 / .B87 2002