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Quick hits : 10 key surgical strike actions to improve business porocess performance /

Cross, Kelvin F. ,

Quick hits : 10 key surgical strike actions to improve business porocess performance / Kelvin F. Cross. - ix, 274 pages : illustrations ; 24 cm.

ISBN: 0814472060

Subjects--Topical Terms:
Reengineering (Management).
Workflow --Management.
Process control.
Industrial management.

LC Class. No.: HD58.87 / .C76 2004

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