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Process mapping, process improvement and process management : a practical guide to enhancing work and information flow /

Madison, Dan. ,

Process mapping, process improvement and process management : a practical guide to enhancing work and information flow / Dan Madison. - x, 313 pages : illustrations ; 23 cm.

ISBN: 1932828044 9781932828047

Subjects--Topical Terms:
Organizational effectiveness.
Organizational change.
Process control.

LC Class. No.: HD58.9 / .M32 2005

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