Achieving ISO/IEC 20000 : enabling change /
Dugmore, Jenny. ,
Achieving ISO/IEC 20000 : enabling change / Jenny Dugmore, Shirley Lacy. - vii, 105 pages : illustrations ; 23 cm. - The achieving ISO/IEC 20000 series .
0580446395
Organizational change.
HD58.8 / .D83 2006
Achieving ISO/IEC 20000 : enabling change / Jenny Dugmore, Shirley Lacy. - vii, 105 pages : illustrations ; 23 cm. - The achieving ISO/IEC 20000 series .
0580446395
Organizational change.
HD58.8 / .D83 2006