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Effective crisis communication : moving from crisis to opportunity /

Ulmer, Robert R. ,

Effective crisis communication : moving from crisis to opportunity / Robert R. Ulmer, Timothy L. Sellnow, Matthew W. Seeger. - xiii, 197 pages : illustrations ; 23 cm.

ISBN: 9781412914192 1412914183 9781412914185 1412914191

Subjects--Topical Terms:
Crisis management.
Emergency management.
Communication in management.
Communication in organizations.

LC Class. No.: HD49 / .U45 2007

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