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Make no mistake : an outcome-based approach to mistake-proofing /

Hinckley, C. Martin. ,

Make no mistake : an outcome-based approach to mistake-proofing / C. Martin Hinckley. - xvi, 400 pages : illustrations ; 29 cm.

ISBN: 9781563272271 156327227X

Subjects--Topical Terms:
Quality control.
Total quality management.

LC Class. No.: TS156 / .H56 2001

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