Treating people well : the extraordinary power of civility at work and in life /
Berman, Lea,
Treating people well : the extraordinary power of civility at work and in life / Lea Berman and Jeremy Bernard ; foreword by Laura Bush - First Scribner hardcover edition - xxiv, 226 pages, 8 unnumbered pages of plates : color illustrations ; 24 cm
Includes bibliographical references (pages 223-226)
Begin with confidence -- Honor and charm, the great equalizers -- The quiet power of consistency -- Listen first, talk later -- Radiate calm -- Handle conflict diplomatically -- Honesty is the best policy (except when it isn't) -- The gift of loyalty -- Own your mistakes -- Keep smiling, and other ways to deal with difficult people -- Virtual manners -- Details matter
"A guide to personal and professional empowerment through civility and social skills, written by two White House Social Secretaries who offer an important fundamental message-- everyone is important and everyone deserves to be treated well."--
9781501157981 1501157981 9781501157998 150115799X
Simon & Schuster, Order Dept 100 Front st, Riverside, NJ, USA, 08075 SAN 200-2442
2017061756
Etiquette
Conduct of life
Respect for persons
Anecdotes.
BJ1853 / .B46 2018
Treating people well : the extraordinary power of civility at work and in life / Lea Berman and Jeremy Bernard ; foreword by Laura Bush - First Scribner hardcover edition - xxiv, 226 pages, 8 unnumbered pages of plates : color illustrations ; 24 cm
Includes bibliographical references (pages 223-226)
Begin with confidence -- Honor and charm, the great equalizers -- The quiet power of consistency -- Listen first, talk later -- Radiate calm -- Handle conflict diplomatically -- Honesty is the best policy (except when it isn't) -- The gift of loyalty -- Own your mistakes -- Keep smiling, and other ways to deal with difficult people -- Virtual manners -- Details matter
"A guide to personal and professional empowerment through civility and social skills, written by two White House Social Secretaries who offer an important fundamental message-- everyone is important and everyone deserves to be treated well."--
9781501157981 1501157981 9781501157998 150115799X
Simon & Schuster, Order Dept 100 Front st, Riverside, NJ, USA, 08075 SAN 200-2442
2017061756
Etiquette
Conduct of life
Respect for persons
Anecdotes.
BJ1853 / .B46 2018