Value Proposition Design: how to create products and services customers want : get started with ... /
Osterwalder, Alexander,
Value Proposition Design: how to create products and services customers want : get started with ... / written by Alex Osterwalder, Yves Pigneur, Greg Bernarda, Alan Smith ; designed by Trish Papadakos. - xxv, 290 pages : colour illustrations ; 19 x 24 cm. - Strategyzer series. . - Strategyzer series. .
Includes index.
9781118968055 RM103.00
Customer services --Management.
Quality control.
Production management --Quality control.
Business planning.
Strategic planning.
Customer relations.
HF5415.5.O87
Value Proposition Design: how to create products and services customers want : get started with ... / written by Alex Osterwalder, Yves Pigneur, Greg Bernarda, Alan Smith ; designed by Trish Papadakos. - xxv, 290 pages : colour illustrations ; 19 x 24 cm. - Strategyzer series. . - Strategyzer series. .
Includes index.
9781118968055 RM103.00
Customer services --Management.
Quality control.
Production management --Quality control.
Business planning.
Strategic planning.
Customer relations.
HF5415.5.O87