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Implementing ISO 9001:2015 : thrill your customers and transform your cost base with the new gold standard for business improvement /

Gillett, Jan,

Implementing ISO 9001:2015 : thrill your customers and transform your cost base with the new gold standard for business improvement / Jan Gillett, Paul Simpson and Susannah Clarke. - vii, 230pages : illustration ; 22cm

Includes Index

ISBN: 9781908984500 RM182.70

Subjects--Topical Terms:
ISO 9001 Standard.
Quality control --Standards.

LC Class. No.: TS156 .G55

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