MARC details
000 -LEADER |
fixed length control field |
01919cam a2200325 a 4500 |
001 - CONTROL NUMBER |
control field |
u528942 |
003 - CONTROL NUMBER IDENTIFIER |
control field |
IIUM |
005 - DATE AND TIME OF LATEST TRANSACTION |
control field |
20240619150616.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
120507s2012 miua g b 001 0 eng c |
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER |
LC control number |
2012360025 |
019 ## - |
-- |
747314144 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
9780866123587 (pbk.) |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
086612358X |
040 ## - CATALOGING SOURCE |
Original cataloging agency |
UIAM |
Language of cataloging |
eng |
050 00 - LIBRARY OF CONGRESS CALL NUMBER |
Classification number |
TX911.3 M27 C568M 2012 |
100 1# - MAIN ENTRY--PERSONAL NAME |
Personal name |
Cichy, Ronald F. |
245 10 - TITLE STATEMENT |
Title |
Managing service in food and beverage operations / |
Statement of responsibility, etc. |
Ronald F. Cichy, Philip J. Hickey, Jr. |
250 ## - EDITION STATEMENT |
Edition statement |
4th ed. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. |
Place of publication, distribution, etc. |
Lansing, Mich. : |
Name of publisher, distributor, etc. |
American Hotel & Lodging Educational Institute, |
Date of publication, distribution, etc. |
c2012 |
300 ## - PHYSICAL DESCRIPTION |
Extent |
xviii, 706 p. : |
Other physical details |
ill. ; |
Dimensions |
23 cm. |
504 ## - BIBLIOGRAPHY, ETC. NOTE |
Bibliography, etc. note |
Includes bibliographical references and index. |
520 ## - SUMMARY, ETC. |
Summary, etc. |
"This textbook shows students how food service professionals create and deliver guest-driven service, enhance value, build guest loyalty, and promote repeat business. Students will learn how every aspect of a food service operation contributes to the guest experience and will explore unique features of a variety of food and beverage operations."--Publisher. |
505 0# - FORMATTED CONTENTS NOTE |
Formatted contents note |
Leadership in food and beverage operations -- Food and beverage operations -- Select restaurant food and beverage staff -- Select hotel food and beverage staff -- Select beverage staff -- Responsible alcohol service -- Menu development -- Food and beverage supplies and equipment -- Facility design, décor, and cleaning -- Sanitation, safety, security, health, and legal issues -- Labor and revenue control -- Restaurants -- Banquets and catered events -- In-room dining -- On-site food and beverage operations. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Food service management |
700 1# - ADDED ENTRY--PERSONAL NAME |
Personal name |
Hickey, Philip J. |
907 ## - LOCAL DATA ELEMENT G, LDG (RLIN) |
a |
.b10573902 |
b |
28-04-21 |
c |
23-02-21 |
998 ## - LOCAL CONTROL INFORMATION (RLIN) |
-- |
m |
Operator's initials, OID (RLIN) |
23-02-21 |
Cataloger's initials, CIN (RLIN) |
m |
First date, FD (RLIN) |
a |
-- |
- |
-- |
eng |
-- |
miu |
-- |
0 |