MARC details
| 000 -LEADER |
|---|
| fixed length control field |
01072cam a2200313 i 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
u540385 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
IIUM |
| 006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS |
|---|
| fixed length control field |
m g| d | |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
171102t2016 ts a g 001 0 eng u |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9789351158073 (paperback) |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
UIAM |
| Language of cataloging |
eng |
| Description conventions |
rda |
| 050 #4 - LIBRARY OF CONGRESS CALL NUMBER |
|---|
| Classification number |
HF5415.5 C987G 2016 |
| 245 00 - TITLE STATEMENT |
|---|
| Title |
Customer service : |
| Remainder of title |
intermediate / |
| Statement of responsibility, etc. |
[authored and edited by 3G E-learning FZ LLC] |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
|---|
| Place of production, publication, distribution, manufacture |
United Arab Emirates] : |
| Name of producer, publisher, distributor, manufacturer |
3G Elearning FZ LLC, |
| Date of production, publication, distribution, manufacture, or copyright notice |
2016 |
| 264 #4 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
|---|
| Date of production, publication, distribution, manufacture, or copyright notice |
c2016 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
viii, 309 pages : |
| Other physical details |
illustrations ; |
| Dimensions |
30 cm. + |
| Accompanying material |
1 DVD (4 3/4 in). |
| 336 ## - CONTENT TYPE |
|---|
| Content type term |
text |
| Source |
rdacontent |
| 337 ## - MEDIA TYPE |
|---|
| Media type term |
unmediated |
| Source |
rdamedia |
| 338 ## - CARRIER TYPE |
|---|
| Carrier type term |
volume |
| Source |
rdacarrier |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc. note |
Includes bibliographical references and index. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Customer services |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Customer relations |
| 710 2# - ADDED ENTRY--CORPORATE NAME |
|---|
| Corporate name or jurisdiction name as entry element |
3G Elearning FZ LLC (Firm) |
| 907 ## - LOCAL DATA ELEMENT G, LDG (RLIN) |
|---|
| a |
.b10574736 |
| b |
06-04-21 |
| c |
23-02-21 |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| -- |
m |
| Operator's initials, OID (RLIN) |
23-02-21 |
| Cataloger's initials, CIN (RLIN) |
m |
| First date, FD (RLIN) |
a |
| -- |
- |
| -- |
eng |
| -- |
ts |
| -- |
0 |