Managing service in food and beverage operations / (Record no. 54555)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 017940000a22003010004500 |
| 001 - CONTROL NUMBER | |
| control field | 793100633 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20240619150820.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 120507s2012 miua g b 001 0 eng c |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER | |
| LC control number | 2012360025 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | UIAM |
| Language of cataloging | eng |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | TX911.3.M27 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Cichy, Ronald F. |
| 9 (RLIN) | 73937 |
| 245 10 - TITLE STATEMENT | |
| Title | Managing service in food and beverage operations / |
| Statement of responsibility, etc. | Ronald F. Cichy, Philip J. Hickey, Jr. |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 4th ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Lansing, Mich. : |
| Name of publisher, distributor, etc. | American Hotel & Lodging Educational Institute, |
| Date of publication, distribution, etc. | c2012 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xviii, 706 p. : |
| Other physical details | ill. ; |
| Dimensions | 23 cm. |
| 336 ## - CONTENT TYPE | |
| Source | rdacontent |
| 337 ## - MEDIA TYPE | |
| Source | rdamedia |
| 338 ## - CARRIER TYPE | |
| Source | rdacarrier |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Includes bibliographical references and index. |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Leadership in food and beverage operations -- Food and beverage operations -- Select restaurant food and beverage staff -- Select hotel food and beverage staff -- Select beverage staff -- Responsible alcohol service -- Menu development -- Food and beverage supplies and equipment -- Facility design, décor, and cleaning -- Sanitation, safety, security, health, and legal issues -- Labor and revenue control -- Restaurants -- Banquets and catered events -- In-room dining -- On-site food and beverage operations. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | "This textbook shows students how food service professionals create and deliver guest-driven service, enhance value, build guest loyalty, and promote repeat business. Students will learn how every aspect of a food service operation contributes to the guest experience and will explore unique features of a variety of food and beverage operations."--Publisher. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Food service management |
| 9 (RLIN) | 56100 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Hickey, Philip J. |
| 9 (RLIN) | 73938 |
| 907 ## - LOCAL DATA ELEMENT G, LDG (RLIN) | |
| a | .b10632499 |
| b | 13-08-23 |
| c | 01-12-22 |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| -- | m |
| Operator's initials, OID (RLIN) | 13-08-23 |
| Cataloger's initials, CIN (RLIN) | - |
| First date, FD (RLIN) | - |
| -- | - |
| -- | eng |
| -- | miu |
| -- | 0 |
No items available.