Normal view MARC view ISBD view

The customer service connection [videorecording] / Toastmasters International and Kantola Productions

Contributor(s):

Material type: Film

FilmSeries: Toastmasters international quality-centered management series | Toastmasters international quality-centered management seriesPublication details: Mill Valley, Calif. : Kantola Productions, [1994]Description: 1 videodidc (26 min.) : sd., col. ; 1/2 in. + study guide (29 p. ; 21 cm.)Subject(s):

Genre/Form:

LOC classification:

HF5415.5

Summary: Teaches essential customer service skills that win customer loyalty. Motivates customer service employees to serve as information resources for their organizations. Viewers learn both how to provide extraordinary service and how to identify and communicate essential information about customers.

Tags from this library: No tags from this library for this title. Log in to add tags.

Average rating: 0.0 (0 votes)

No physical items for this record

Teaches essential customer service skills that win customer loyalty. Motivates customer service employees to serve as information resources for their organizations. Viewers learn both how to provide extraordinary service and how to identify and communicate essential information about customers.

DVD player required.

There are no comments on this title.

to post a comment.