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Design and management of service processes / Rohit Ramaswamy

By: Material type: TextTextSeries: Engineering process improvement series | Engineering process improvement seriesPublication details: Reading, Mass. : Addison-Wesley Pub. Co., 1996Description: xxvii, 424 p. : ill. ; 24 cmISBN:
  • 0201633833 (pbk.)
Subject(s): LOC classification:
  • HF5415.5 R165D 1996
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Holdings
Item type Current library Call number Status Date due Barcode
Books - Printed PERPUSTAKAAN GUNASAMA HAB PENDIDIKAN TINGGI PAGOH Main Library General HF5415.5 R165D 1996 (Browse shelf(Opens below)) Available 00011012095

Includes bibliographical references (p. 411-414) and index.

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