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Effective customer service : ten steps for technical professions / David L. Goetsch, Stanley B. Davis.
Material type:
TextSeries: Publisher: Upper Saddle River, NJ : Pearson Education, 2004Description: xv, 288 pages : illustrations ; 24 cmContent type: - text
- unmediated
- volume
- 0130485292
- HF5415.5 .G63 2004
| Item type | Current library | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|
| Books - Printed | PERPUSTAKAAN GUNASAMA HAB PENDIDIKAN TINGGI PAGOH Main Library General | HF5415.5 .G63 2004 (Browse shelf(Opens below)) | Available | 1000103438 |
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| HF5415.5. D17 2016 The dark side of CRM : customers, relationships and management / | HF5415.5 .D62 2003 50 activities for achieving excellent customer service / | HF5415.5 .G52 2012 The world of customer service / | HF5415.5 .G63 2004 Effective customer service : ten steps for technical professions / | HF5415.5 .H37 2003 Customer service : a practical approach / | HF5415.5 .L48 2006 Customer service : made easy / | HF5415.5 C874 1990 c.3 Customers run your company, they pay the bills! : |
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