TY  - BOOK
AU  - Bogan,Christopher E.
AU  - English, Michael J.
TI  - Benchmaking for best practices: winning through innovative adaptation 
SN  - 0070063753
AV  - HD62.15  .B64 1994
PY  - 1994///
CY  - New York
PB  - McGraw-Hill
KW  - Benchmarking (Management)
KW  - Organizational effectiveness
ER  -