TY - BOOK AU - Loch,Christoph H. AU - Chick,Stephen E. AU - Huchzermeier,A. TI - Management quality and competitiveness: lessons from the industrial excellence award SN - 9783540791836 AV - HD31 .L62 2008 PY - 2008/// CY - Berlin PB - Springer KW - Management KW - Organizational effectiveness KW - Success in business ER -