Howell, Marvin T.

Critical success factors simplified : implementing the powerful drivers of dramatic business improvement / Marvin T. Howell - Boca Raton : CRC Press, 2010 - x, 146 p. : ill. ; 27 cm.

9781439811177 1439811172


Organizational effectiveness --Measurement.
Performance --Measurement.
Performance standards.
Total quality management.

HD58.9 / .H68 2010