TY - BOOK AU - Kenett,Ron AU - Raanan,Yossi TI - Operational risk management: a practical approach to intelligent data analysis SN - 9780470747483 (cloth) AV - HD61 .O66 2011 PY - 2010/// CY - Chichester PB - John Wiley & Sons, KW - Risk management KW - Quality control KW - Information technology KW - Process control ER -