TY  - BOOK
AU  - Baer,Jay
AU  - Naslund,Amber
TI  - The now revolution: 7 shifts to make your business faster, smarter, and more social 
SN  - 9780470923276
AV  - HD58.8  .B33 2011
PY  - 2011///]
CY  - Hoboken, N.J.
PB  - Wiley
KW  - Organizational change
KW  - Organizational effectiveness
KW  - Customer relations
KW  - Case studies
ER  -