TY  - BOOK
AU  - Locher,Drew
TI  - Lean office and service simplified: the definitive how-to guide 
SN  - 9781439820315
AV  - HD58.9  .L62 2011
PY  - 2011///
CY  - Boca Raton
PB  - CRC Press/Taylor and Francis Group
KW  - Organizational effectiveness
KW  - Office management
KW  - Lean manufacturing
ER  -