Juran's quality handbook : the complete guide to performance excellence / Joseph M. Juran, Joseph A. De Feo. - 6th ed. - xxi, 1113 pages : illustrations ; 24 cm. ISBN: 9780071629737 007162934 Subjects--Topical Terms: Quality control--Handbooks, manuals, etc. LC Class. No.: TS156 / .J874 2010