TY - BOOK AU - Juran,J M. AU - De Feo,Joseph A. TI - Juran's quality handbook: the complete guide to performance excellence SN - 9780071629737 AV - TS156 .J874 2010 PY - 2010///] CY - New York PB - McGraw Hill KW - Quality control KW - Handbooks, manuals, etc ER -