TY  - BOOK
AU  - Burrill,Claude W.
AU  - Ledolter,Johannes
TI  - Achieving quality through continual improvement
SN  - 0471092207
AV  - HD62.15  .B87 1999
PY  - 1999///
CY  - New York
PB  - John Wiley
KW  - Total quality management
KW  - ISO 9000 series standards
KW  - Quality assurance
ER  -