TY - BOOK AU - Cortada,James W. TI - TQM for information systems management: quality practices for continuous improvement SN - 0071133968 AV - T58.64 .C67 1995 PY - 1995/// CY - New York PB - McGraw-Hill KW - Information resources management KW - Management information systems KW - Information technology KW - Management KW - Total quality management ER -