Terplan, Kornel. , <br/><br/>
OSS essentials :  support system solutions for service providers / 
Kornel Terplan. 
 - xiii, 610 pages :  illustrations ;  24 cm. 
<br/><br/><label>ISBN: </label>0471392405 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Computer networks --Management.<br/>Internet service providers.<br/>Computer technical support --Data processing.<br/>Support services (Management) --Data processing.
<br/><br/><label>LC Class. No.: </label>TK 5105.5   / .T46 2001