Cartwright, Jeffrey. , <br/><br/>
Cultural transformation :  nine factors for continuous business improvement / 
Jeff Cartwright. 
 - xv, 272 pages ;  24 cm. 
<br/><br/><label>ISBN: </label>0273639846 9780273639848 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.
<br/><br/><label>LC Class. No.: </label>HD62.15   / .C27 1999