TY  - BOOK
AU  - Evans,James R.
AU  - Lindsay, William M.
TI  - The management and control of quality
SN  - 0538882425
AV  - TS156  .E92 1999
PY  - 1999///
CY  - Cincinnati, Ohio
PB  - West Publishing Company
KW  - Quality control
KW  - Quality assurance
KW  - Total quality management
ER  -