Dilworth, James B. , <br/><br/>
Operations management :  providing value in services / 
James B. Dilworth. 
 - 3rd ed. 
 - xxii, 762 pages :  illustrations, color ;  26 cm. 
<br/><br/><label>ISBN: </label>0030262070 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Production management.
<br/><br/><label>LC Class. No.: </label>TS155   / .D54 2000