TY  - BOOK
AU  - Sharp,Alec
AU  - McDermott,Patrick
TI  - Workflow modeling: tools for process improvement and application development 
SN  - 1580530214
AV  - HD58.87  .S52 2001
PY  - 2001///
CY  - Boston
PB  - Cambridge University Press
KW  - Reengineering (Management)
KW  - Organizational change
KW  - Industrial management
KW  - Information technology
KW  - Workflow
ER  -