TY  - BOOK
AU  - Mokhtar Abdullah
TI  - Isu kualiti dan produktiviti
T2  - Siri kumpulan kertas kerja
SN  - 9679425606
AV  - HD62.15  .I88 2002
PY  - 2002///
CY  - Bangi
PB  - Penerbit Universiti Kebangsaan Malaysia
KW  - Total quality management
KW  - Total quality management in government
ER  -