Evans, James R. , The management and control of quality / James R. Evans and William M. Lindsay. - 5th ed. - xxi, 838 pages : illustrations ; 26 cm. ++ 1 computer optical disc (4 3/4 in.). ISBN: 0324066805 Subjects--Topical Terms: Quality control.Quality assurance.Total quality management. LC Class. No.: TS156 / .E92 2002