TY  - BOOK
AU  - Evans,James R.
AU  - Lindsay,William M.
TI  - The management and control of quality
SN  - 0324066805
AV  - TS156  .E92 2002
PY  - 2002///
CY  - Australia
PB  - Thomson Learning
KW  - Quality control
KW  - Quality assurance
KW  - Total quality management
ER  -