TY - BOOK AU - Schlickman,Jay TI - ISO 9001:2000 quality management system design T2 - Artech House technology management and professional development library SN - 1580535267 AV - TS156.6 .S34 2003 PY - 2003/// CY - Boston, MA PB - Artech House KW - ISO 9000 Series Standards ER -