TY  - BOOK
AU  - Bishop,Russell
TI  - Workarounds that work: how to conquer anything that stands in your way at work 
SN  - 9780071752039
AV  - HD58.9  .B57 2011
PY  - 2011///
CY  - New York
PB  - McGraw-Hill
KW  - Organizational effectiveness
KW  - Performance
KW  - Problem solving
KW  - Workflow
ER  -