Massam, Peter. , <br/><br/>
Managing service level :  quality across wireless and fixed networks / 
Peter Massam. 
 - xii, 160 pages :  illustrations ;  24 cm. 
<br/><br/><label>ISBN: </label>0470848480 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Computer networks --Management.<br/>Wireless communication systems --Management.<br/>Cellular telephone systems --Management.<br/>Customer services.
<br/><br/><label>LC Class. No.: </label>TK5105.5   / .M37 2003