TY  - BOOK
AU  - Gitlow,Howard
AU  - Oppenheim, Alan.
AU  - Oppenheim, Rosa.
TI  - Quality management: tools and methods for improvement 
SN  - 0256106657
AV  - TS156  .G58 1995
PY  - 1995///
CY  - Chicago
PB  - Irwin
KW  - Quality control
KW  - Statistical methods
ER  -