TY  - BOOK
AU  - Kotter,John P.
AU  - Cohen,Dan S.
TI  - The heart of change: real life stories of how people change their organizations 
SN  - 1578512549
AV  - HD58.8  .K67 2002
PY  - 2002///
CY  - Boston
PB  - Harvard Business School
KW  - Organizational change
ER  -