TY  - BOOK
AU  - Hybels,Saundra
AU  - Weaver,Richard L.
TI  - Communicating effectively
SN  - 0072563974
AV  - P95  .H92 2004
PY  - 2003///
CY  - Boston
PB  - McGraw-Hill
KW  - Oral communication
ER  -