Johnson, Richard S. , TQM : leardership fot the quality transformation / Richard S. Johnson. - xxi, 342 pages : illustrations ; 21 cm. - ASQC total quality management series ; 1 . Sponsored by the ASQC Quality Management Division ISBN: 9838999490 Subjects--Topical Terms: Total quality management. LC Class. No.: HD62.15 / .J634 1997