Cross, Kelvin F. , <br/><br/>
Quick hits :  10 key surgical strike actions to improve business porocess performance / 
Kelvin F. Cross. 
 - ix, 274 pages :  illustrations ;  24 cm. 
<br/><br/><label>ISBN: </label>0814472060 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Reengineering (Management).<br/>Workflow --Management.<br/>Process control.<br/>Industrial management.
<br/><br/><label>LC Class. No.: </label>HD58.87   / .C76 2004