TY  - BOOK
AU  - Terninko,John
TI  - Step-by-step QFD: customer-driven product design 
SN  - 1574441108
AV  - TS156  .T47 1997
PY  - 1997///
CY  - Boca Raton
PB  - CRC Press
KW  - Quality function deployment
KW  - New products
KW  - Quality of products
KW  - Production management
ER  -