Tiwana, Amrit. , <br/><br/>
The essential guide to knowledge management : :  e-business and CRM applications / / 
Amrit Tiwana. 
 - xxiv, 315 pages :  illustrations ;  24 cm. 
<br/><br/><label>ISBN: </label>0130320005 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Knowledge management.<br/>Electronic commerce.
<br/><br/><label>LC Class. No.: </label>HD30.2   / .T59 2001