TY  - BOOK
AU  - Hynes,Geraldine E.
AU  - Smeltzer,Larry R.
TI  - Managerial communication: strategies and applications 
SN  - 007282915X
AV  - HD30.3  .H96 2005
PY  - 2004///
CY  - Boston, MA
PB  - McGraw-Hill
KW  - Communication in management
KW  - Business communication
ER  -