TY  - BOOK
AU  - Kildow,Betty A.
TI  - Front desk security and safety: an on-the-job guide to handling emergencies, threats and unexpected situations 
SN  - 0814408265
AV  - HD49  .K54 2004
PY  - 2004///
CY  - New York
PB  - AMACOM
KW  - Emergency management
ER  -