TY  - BOOK
AU  - Chang,James F.
TI  - Business process management systems: strategy and implementation 
SN  - 084932310X
AV  - HD58.87  .C42 2006
PY  - 2006///
CY  - Boca Raton, FL
PB  - Auerbach Publications
KW  - Reengineering (Management)
KW  - Workflow
KW  - Management
KW  - Process control
KW  - Data processing
KW  - Business
ER  -