TY - BOOK AU - Lashley,Conrad TI - Hospitality retail management: a unit manager's guide T2 - The Hospitality, leisure and tourism series SN - 0750646160 AV - TX911.3.M27 .L37 2000 PY - 2000/// CY - Oxford PB - Butterworth-Heinemann KW - Hospitality industry KW - Management ER -