Niven, Paul R. , <br/><br/>
Balanced scorecard step-by-step :  maximizing performance and maintaining results / 
Paul R. Niven. 
 - 2nd ed. 
 - xvii, 318 pages :  illustrations ;  24 cm. 
<br/><br/><label>ISBN: </label>0471780499 9780471780496 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organizational effectiveness --Measurement.<br/>Performance --Measurement.
<br/><br/><label>LC Class. No.: </label>HD58.9   / .N58 2006